Terms and conditions of use
We do not exchange, lease or sell your name or email address. We do not spam our customers and will contact you only if your order information is incomplete and for delivery purposes. Any information (i.e. telephone numbers, addresses, requests for information on products you use, etc.) requested during the order process is used only to serve you better.
This information is kept strictly confidential.
This information may be used to update you of changes in our web site or to recommend new products which, based upon your responses, may be of interest to you.
We do not sell or share our customer lists, or any customer information.
Your suggestions are always welcome on how we may serve you better in the future.
Your online payment is secured using MercadoPago (Perú) or PayPal® (international payments) with encryption security technology. After free sign up (www.paypal.com - 5 minutes if not yet done or www.mercadopago.com), you will be taken to the secure server prior to being asked for your credit card number. Our e-mail MercadoPago or/and PayPal® identity is: email@example.com
You can, also safely, pay by bank transfer with the information which you find above.
In every case, you will understand that we shall wait that the payment appears on our account to send you the goods.
Packaging and Shipping goods are shipped with SERPOST the Peruvian national post.
We charge a rate according the weight and place of delivery country for all packets, If for weight reasons the price is more expensive, we will contact you. For Canada and Switzerland You must visit their respectives websites to buy our products.
There is nothing written on the package about its contents. All orders are send in the three next business day (Monday through Friday). Please allow sufficient delivery time (look for your country delivery time) with the Postal Service to receive your order). Occasionally there can be delays in receiving your order due to delivery conditions.
Other shipping options for expedited delivery are available upon request (please contact firstname.lastname@example.org).
You can order also by email or phone:
E-mail orders: email@example.com
Phone orders: +51 999 952 600
Duties and Taxes
International orders may be subject to duties and taxes. The recipient is responsible for payment of applicable duties, taxes and other fees if in your country applies.
Please contact your customs office for information on duties, taxes and restricted items.
If, for any reason, you are not completely satisfied with our products, return it within 7 days and receive a full 100% refund. Please specify whether you would like an exchange, a repair, a refund or a bankcard credit.
The post mark on out going shipment is the first day of the thirty day guarantee. Please note: We will notify you via email of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 30 business days of our receiving your return. Shipping costs are non-recoverable. If for any reason you wish to return any item during the trial period you will be responsible for the shipping to get the product to you as well as the cost to return it. This charge will be deducted from any return. We will not accept responsibility for sending a call tag or picking up any returns.
Should you need assistance at any time regarding product selection or if you have any questions, please contact our us at firstname.lastname@example.org or visit our web site macapunch.com. If you prefer to speek with us by phone, just ask us our number and we'll give it to you.